CMS EHR Information Center Updates February 9, 2012 EHR, Medicaid, News, Technology CMS EHR Information Center, EHR, Electronic Health Record Information Center Inter 0 CMS has recently updated previously-posted FAQs and added new FAQs on several incentive program topics, including reporting periods and incentive payments. Answers to common questions about disbursing 2011 incentive payments, reporting periods, determining Medicaid patient volume are now posted on the site. The Electronic Health Record (EHR) Information Center Interactive Voice Response (IVR) system has also been enhanced to provide users with an increased number of options and services to make accessing and reviewing data easier than ever before. For eligible professionals, eligible hospitals, or critical access hospitals (CAHs), the revised functionality vastly improves the efficiency in obtaining desired information, while also offering a more varied amount of information and options for callers. Providers can now obtain information through an extensive IVR Self-Service option. Included in this option is a reinforced privacy protection module that requires your individual National Provider Identifier (NPI), the last five digits of your Tax Identification Number (TIN), and your EHR registration ID. Once accepted, this newly enhanced Self-Service tool allows you to: Obtain registration status Acquire attestation status Review payment information Check progress towards meeting the $24,000 threshold amount Users may access these new options by dialing (888) 734-6433, pressing 3 for Self-Service, and entering the authentication elements. These options will be available on the IVR effective February 16, 2012. EHR Information Center Hours of Operation: 7:30am-6:30pm CT, Monday through Friday, except federal holidays. Please note that General Information and Self-Service options may be reached via IVR 24 hours a day, except during periods of planned system maintenance or upgrades. Comments are closed.
